Privacy Policy of Yes8 Pro Singapore

Website: https://y8sg.com
Brand: Yes8 Pro

At Yes8 Pro, your privacy and trust are our top priorities. As a licensed and regulated online casino brand operating in Singapore, we are committed to protecting your personal data and maintaining transparency in how we collect, use, and manage your information. This Privacy Policy outlines our data handling practices in accordance with the Personal Data Protection Act (PDPA) 2012 of Singapore, ensuring full compliance with national and international privacy standards.

1. Information We Collect

When you use our platform, we may collect and process the following personal information:

• Personal Identification Information: Full name, date of birth, nationality, NRIC/FIN/passport number.
• Contact Information: Email address, mobile number, and residential address.
• Account Credentials: Username, password, security questions.
• Financial Data: Bank account details, transaction history, preferred payment methods.
• Gaming Activity: Games played, betting patterns, winnings, losses, and bonuses.
• Technical Data: IP address, browser type, device ID, access times, and referring URLs.
• Marketing Preferences: Subscription status, feedback, survey responses.

2. Purpose of Data Collection

The data we collect is used to:

• Create and manage your Yes8 Pro account.
• Verify your identity and ensure compliance with legal obligations (e.g., anti-money laundering laws).
• Process your deposits, withdrawals, and other transactions.
• Provide customer support and respond to inquiries.
• Personalize your gaming experience and recommend relevant content.
• Send promotional messages and service updates (only with your consent).
• Analyze site usage and improve functionality, security, and user experience.

3. Disclosure of Information

Your personal data may be shared under the following circumstances:

• Regulatory Compliance: With authorities such as PAGCOR, PDPC, or relevant government agencies when legally required.
• Service Providers: With trusted third parties (e.g., payment processors, marketing tools, KYC verification services) under strict confidentiality agreements.
• Corporate Affiliates: Within the Yes8 Pro group of companies for operational and administrative purposes.
• Legal Proceedings: Where necessary to protect our legal rights, resolve disputes, or comply with court orders.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security Measures

Yes8 Pro implements industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. These include:

• SSL (Secure Socket Layer) encryption for all transactions.
• Two-factor authentication (2FA) for added account security.
• Regular vulnerability testing and system audits.
• Restricted access to sensitive data on a need-to-know basis.

5. Data Retention Policy

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, regulatory, tax, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymized.

6. Your Rights Under the PDPA

As a user, you have the right to:

• Request access to your personal data held by us.
• Correct inaccurate or outdated information.
• Withdraw consent for non-essential data usage.
• Request deletion of your account and associated data (subject to legal obligations).
• Opt-out of marketing communications at any time.

To exercise these rights, please email us at support@y8sg.com.

7. Use of Cookies

Yes8 Pro uses cookies and similar technologies to enhance user experience and site performance. Cookies help us remember your preferences, track site traffic, and deliver personalized content. 
You can manage cookie settings in your browser. However, disabling cookies may affect certain features of the website.

8. International Data Transfers

When necessary, your personal data may be transferred to or stored in locations outside Singapore. We ensure that these jurisdictions provide an adequate level of data protection comparable to Singapore’s PDPA standards.

9. Third-Party Links

Our platform may contain links to external websites. Please note that Yes8 Pro is not responsible for the privacy policies or practices of third-party sites. We recommend reviewing their privacy policies before providing any personal data.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or user feedback. Updated versions will be posted on our website with a new effective date. Continued use of our services constitutes your agreement to the updated policy.